I can't sign in / I forgot my password

You've most likely entered the wrong password. You can reset it yourself:

1. Go to play.worldstream.tv, select Sign in, then Forgot password?
2. Enter the email address for your account and submit.
3. Check your inbox (and spam folder) for a password-reset email and follow the link to choose a new password.

If you don't receive the email, you're probably not registered with that address. If you can't remember which email you used, contact us via our support form and we'll help. We may verify that you're the account holder (for example with your most recent payment date and amount) before restoring access.